Ongoing Support From Our Team

You're never on your own. Freedom Partners Group agents get ongoing help from our team — questions answered, problems solved, and guidance whenever you need it, whether that's a contract question at 9pm or a compliance form you can't find.

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Ongoing support

Help that's actually reachable

Getting a fast, real answer matters more than a polished FAQ page. Between eXp Realty's support lines and Donald's direct involvement as your sponsor, Freedom Partners Group agents aren't stuck waiting on a ticket queue.

Who to call

Real contacts, not a ticket queue

Support lines eXp maintains, plus Donald directly.

Onboarding support

(833) 303-0610, 7am–8pm EST, or onboarding@exprealty.net for anything related to joining or transferring your license.

Status tracking

Check your onboarding status anytime at onboardingstatus.expenterprise.com using your personal code.

State broker teams

eXp assigns every state a dedicated broker or broker team who reviews your contracts for compliance and answers state-specific licensing questions — separate from Donald's role as your sponsor, so you're never waiting on one person for everything.

Your FPG sponsor

Donald is your direct sponsor, not a name on an org chart — the person who ran the weekly check-in that got you here is the same one you call when a deal gets complicated. Book a call anytime, or reach him directly once you're on the team.